Chris Voss Teaches the Art of Negotiation
Former FBI lead hostage negotiator Chris Voss teaches you communication skills and strategies to help you get more of what you want every day.
00.Workbook
04.Exercise Mirroring and Labeling
01.Tactical Empathy
02.Mirroring
03.Labeling
05.Mastering Delivery
06.Case Study Chase Manhattan Bank Robbery
07.Body Language _ Speech Patterns
08.Creating the Illusion of Control
09.Mock Negotiation Teenager
11.The Value of No
10.The Accusations Audit
14.Bargaining
15.Mock Negotiation Salary
17.Mock Negotiation “60 Seconds or She Dies”
16.Black Swans
18.The Power of Negotiation